Frequently Asked Questions
A COVID-19 Test may be required for school, work, International travel, live events like sporting events or concerts, or to see a loved one. Whatever the reason, Good To Go Testing has you covered from coast to coast and around the world.
If traveling internationally, you must get a COVID-19 test no more than 3 days before you return by air to the United States. Many destinations require negative PCR results within a specific timeframe. We recommend that you check with your travel destination for exact requirements for travel. For more information visit - https://www.cdc.gov/coronavirus/2019-ncov/travelers/map-and-travel-notices.html
Most countries will require documentation of a negative COVID-19 test before letting you enter. For more information visit - https://www.cdc.gov/coronavirus/2019-ncov/travelers/map-and-travel-notices.html
You are required to show a negative COVID-19 test result or documentation of recovery from COVID-19 before boarding a return flight to the United States.
A copy of the test result will be sent to the email and phone number you provide during booking. Make sure to save the email for documentation of test results.
Results are usually available within 24 -48 hours depending on the country. At home test may take up to 72 hours for results.
No, your order and payment must be completed online.
Yes, you will be able to change the date of your test directly with the clinic via phone or email. Purchased tests will be redeemable at the same clinic for up to 60 days.
Yes, if you wish to cancel your test for any reason, please send an email to email@example.com with the subject line. Cancel my Test. You will need to provide your full name and order ID number so our representatives can confirm the test was not taken and then refund your money.
After you have booked all of the clinics contact information will be delivered to the email you provided. Most clinics can be contacted through email or directly by phone.
We’ve made it easier than ever with step by step instructions. Self-administer the test Monday-Friday using an easy, gentle nasal swab and return to the designated overnight shipping carrier drop off location. *You MUST drop off your sample on the same day you collect. Your testing kit contains the everything you need to safely send your sample to the lab
We are working very hard to make sure we get your test delivered to you in 48 hours or less and most tests arrive the next day. Due to the pandemic shipping times have been delayed so we highly recommend ordering your tests at least a week to 10 days before your trip to avoid any complications.
Test results are usually available 48 to 72 hours after the lab has received your test.
A prepaid return shipping label will be sent with every at home test. We match you with the closest lab in your travel destination to ensure you get your results as quickly as possible. All you have to do is take the test and drop it off to be shipped! It’s that easy.